01Reporting copyright infringement
If you believe that content available on the Joyride Platform infringes your copyright, you may send Joyride's designated DMCA agent a written notice that complies with the requirements of 17 U.S.C. § 512(c)(3). We will review valid notices and take the action required by law — which generally means promptly removing or disabling access to the allegedly infringing content.
02What a notice must include
To be effective, your DMCA notice must include all of the following:
- a physical or electronic signature of the copyright owner or a person authorized to act on the owner's behalf;
- identification of the copyrighted work claimed to be infringed (or, if multiple works are covered by a single notice, a representative list);
- identification of the material claimed to be infringing, with information reasonably sufficient to let us locate it (for example, the URL, the date, the user's username, or a description of where on the Joyride Platform the material appears);
- your contact information — name, address, telephone number, and email address;
- a statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
- a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or are authorized to act on the owner's behalf.
Notices that do not substantially comply with these requirements may not be actionable, and we may follow up to request the missing information.
03How to send a notice
Send your notice to Joyride's designated DMCA agent:
DMCA Agent — Joyride, Inc.
Email: support@joyride.cool
Mail: Joyride, Inc., DMCA Agent, c/o the registered agent address on file with the Florida Division of Corporations.
Email is the fastest channel. If you send by mail, please also send a courtesy copy to the email address so we can act promptly.
04Counter-notification
If we removed or disabled access to material you posted, and you believe the material was removed by mistake or misidentification, you may send Joyride a counter-notification under 17 U.S.C. § 512(g). A counter-notification must include:
- your physical or electronic signature;
- identification of the material that was removed or disabled, and the location at which the material appeared before removal;
- a statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification;
- your name, address, and telephone number; and
- a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if your address is outside the United States, the U.S. federal district court for any judicial district in which Joyride may be found), and that you will accept service of process from the person who sent the original notice or that person's agent.
Send counter-notifications to support@joyride.cool. On receipt of a valid counter-notification, we will forward it to the original complaining party and, after the period specified in § 512(g)(2), may restore the material unless the complaining party files an action seeking a court order.
05Repeat infringers
Joyride will terminate, in appropriate circumstances and at our discretion, the accounts of users determined to be repeat infringers.
06False notices
Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material is infringing — or that material was removed or disabled by mistake or misidentification — may be liable for damages, including costs and attorneys' fees. Do not file a DMCA notice or counter-notification unless your statement is true and made in good faith.
07Trademarks and other IP
This policy covers copyright infringement. For trademark or other intellectual-property concerns, email legal@joyride.cool with a description of the issue, the affected mark or right, and the specific content on the Joyride Platform you believe is infringing.